Ensuring access to and understanding of public information for people with disabilities : research report.

Jolicoeur, Edith ORCID: https://orcid.org/0009-0006-6779-8178, Ruel, Julie ORCID: https://orcid.org/0000-0001-6365-9062, Goulet, Marie-Josée ORCID: https://orcid.org/0009-0004-6408-2276, Gonthier, Marie-Ève ORCID: https://orcid.org/0009-0007-9970-273X et Julien-Gauthier, Francine ORCID: https://orcid.org/0000-0002-3245-3149 (2026). Ensuring access to and understanding of public information for people with disabilities : research report. [Rapport]

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Résumé

This report presents the findings of a participatory action research project conducted in collaboration with the City of Victoriaville to make municipal communications clearer, more accessible, and easier to use. Through collaboration between municipal staff and people with disabilities, the research helped transform communication practices, develop inclusive tools, and identify recommendations that can be applied by other public organizations.

Type de document :	Rapport
Information complémentaire :	Version française : https://doi.org/10.65130/eq6jl3u Guide : https://doi.org/10.65130/pe7bt4z Summary : https://doi.org/10.65130/v9wf2nr
Mots-clés :	Information accessibility ; Inclusive public communication ; Plain language ; Participatory action research ; Person with a disability ; Literacy / Accessibilité de l'information ; Communication publique inclusive ; Langage simple ; Recherche-action participative ; Personne ayant un handicap ; littératie.
Départements et unités départementales :	Unités départementales des sciences de l'éducation
Date de dépôt :	23 oct. 2026 19:52
Dernière modification :	26 oct. 2026 15:57
URI :	https://semaphore.uqar.ca/id/eprint/3693