Making public information easy to access and understand for persons with disabilities: Summary

Jolicoeur, Edith ORCID: https://orcid.org/0009-0006-6779-8178, Ruel, Julie ORCID: https://orcid.org/0000-0001-6365-9062, Goulet, Marie-Josée ORCID: https://orcid.org/0009-0004-6408-2276, Gonthier, Marie-Ève ORCID: https://orcid.org/0009-0007-9970-273X et Julien-Gauthier, Francine ORCID: https://orcid.org/0000-0002-3245-3149 (2026). Making public information easy to access and understand for persons with disabilities: Summary. [Rapport]

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Résumé

This document presents the main findings of a participatory action research project conducted in collaboration with the City of Victoriaville, using clear and accessible language. It summarizes the steps taken to improve municipal communications, the changes observed in staff practices, and the tools developed. It also highlights the challenges that remain in making public information more accessible to people with disabilities.

Type de document :	Rapport
Information complémentaire :	Version française - Sommaire : https://doi.org/10.65130/ga5xd7p Guide : https://doi.org/10.65130/pe7bt4z Research report : https://doi.org/10.65130/n4rs8mc
Mots-clés :	Information accessibility ; Inclusive public communication ; Plain language ; Participatory action research ; Person with a disability ; Literacy / Accessibilité de l'information ; Communication publique inclusive ; Langage simple ; Recherche-action participative ; Personne ayant un handicap ; littératie.
Départements et unités départementales :	Unités départementales des sciences de l'éducation
Date de dépôt :	06 mai 2026 19:16
Dernière modification :	26 oct. 2026 15:58
URI :	https://semaphore.uqar.ca/id/eprint/3561